Terms
Last updated 3 September 2026
Top Floor sells 10 floors of a drawn building, one tenant each. This page says what that gets you. It is written to be read, not to be survived.
1. What is for sale
There are 10 floors, one tenant each. Standard floors 6–9 are priced from $16 to $19, rising $1 per floor, and the penthouse has a fixed price of $128. These are one-time prices. Existing deeds retain the amounts actually paid, including any discounts.Separately, the balloon that crosses the sky costs $39.
Buying a floor gets you a name and a link displayed on that floor, a logo if you upload one, and an entry in the public registry of deeds. There is no auction and no queue: the first completed payment on a vacant floor takes it.
2. What “forever” means
The site says a floor is yours forever. Honestly: forever means for as long as Top Floor exists. Nobody can promise a website outlives them, and we are not going to pretend otherwise in the one document where it matters.
What we will commit to, and what you can hold us to:
- Your floor will not be resold, reassigned or taken back while you hold it, except under clause 6.
- The price of a floor will never change after it is sold, and no floor will be created or removed. Ten is the whole building.
- The registry is append-only. Nothing is ever deleted from it.
- If Top Floor is ever shut down, every tenant will be told first, and the registry will be published as a file so the record survives the site.
3. Paying
Payment is taken by Stripe. Starting a checkout does not reserve anything: two people can be paying for the same floor at the same moment, and the first payment to complete takes it — that is what “first deed wins” means. While somebody is at the checkout the building says so, and you are welcome to race them.
If you lose that race your payment is refunded in full and automatically, no deed is written in your name, and you do not have to ask us for anything. If the refund has not reached you within a few days, write and we will chase it.
Stripe is the merchant of record for the sale: it is the party that bills you, it works out and adds whatever tax is due where you are, and it is the name that turns up on your statement. Prices here are in US dollars and shown before that tax.
Reversing a payment through your bank instead of talking to us is a breach of these terms: the floor comes down and we will not sell you another one. Everything on this site costs less than a takeaway — if something is wrong, an email fixes it faster than a chargeback does.
4. Cancelling, if you are a consumer in the EU or UK
A floor goes live on the building the moment the payment clears. That is immediate performance, and it is why the checkout asks you to confirm that you want it that way.
Normally you would have 14 days to change your mind about something bought online. By asking for your floor to appear straight away, you agree to us starting immediately and you accept that once it is up, that right is gone. If you would rather keep the 14 days, write to us before paying and we will hold the floor without publishing it.
Businesses buying in the course of trade do not have this right in the first place.
5. Offers between tenants
Anyone can make a public offer on a floor somebody already owns. An offer is not a payment: no money is taken and nothing is held. It commits the person making it to nothing except being named on the building, and it commits the owner to nothing at all — nobody can be made to sell.
If an owner accepts, we put the two of you in touch. Top Floor is not a party to that sale, does not hold the money, and does not guarantee that either side does what they said they would. What we do is update the registry once both of you tell us it is done.
6. What you are telling us when you buy
You have to be 18 or over. If you are buying for a company, you are telling us you are allowed to commit that company.
By putting a name, a link and a logo on this building you are telling us all of the following, and you have to keep it true:
- The site you are linking to is yours, or you are allowed to speak for whoever owns it.
- The name and the logo are yours to use, and using them here does not break anybody else’s rights.
- You are not pretending to be somebody else, and you are not putting a competitor’s name or site on a floor.
- What you are linking to is lawful where it operates, and it is not malware, phishing, or built to deceive whoever clicks it.
7. What cannot go on the building
Whatever else the law allows, these do not go up here: pornography or adult platforms; invite links to chat groups; link shorteners or redirects that hide where the click really goes; counterfeit goods or pirated material; anything that needs a licence you do not hold, which includes most offers involving money, health, gambling or weapons; and anything illegal, fraudulent, defamatory, hateful, violent, or that involves children.
Everything published is read by a person before it goes up, and we can take a floor down afterwards if what it points at changes into one of these — a link that was a company on Tuesday and a scam on Friday comes down on Friday.
Refunds. If we refuse or remove your floor for one of these reasons, you get your money back in full, and that is the only refund this site gives. A floor removed because you broke this clause after it went up is the one case where we may keep the payment, and we will tell you which line you crossed and why.
8. Your name and your logo stay yours
You keep every right you have in your own name and logo. By uploading one you give us permission to store it, resize it, and display it on the site and in the image the site shares when the link is posted anywhere — no more than that, and only while your floor is up or in the registry that outlives it.
A floor is an advertisement you paid for. It is not a recommendation, a review, a certification, or any kind of opinion about you from us: we do not check whether what you sell is any good, and nobody should read a floor as us saying that it is. And nothing here promises you traffic, clicks, customers, or that anybody will look at all.
9. If you think something here is yours
If a name, a logo or a link on this building infringes your rights, or points at something unlawful, write to hello@topfloor.lol with: who you are and how to reach you; which floor; where it points; what the problem is; and a line saying that what you are telling us is accurate and that you are the rights holder or allowed to act for them.
We read every one of these ourselves — there is no form and no queue. We may take the floor down while we look at it, and we will tell the tenant what was reported and by whom unless the law says otherwise. If we get it wrong, tell us and we will put it back.
10. The shared weather
Anyone can make it rain, turn the lights on, or call the cat. These change nothing you have bought: they cannot touch a name, a logo, a link, a price or the registry, and every one of them stops on its own within a minute. It is a toy and it is provided with no promises at all.
11. When things break
The site is provided as it is. It will sometimes be down. If it is down for a long stretch, or if a floor is displayed wrongly for a long stretch, tell us and we will fix it — but we are not liable for lost traffic, lost sales or anything else that follows from an outage.
Where liability cannot be excluded by law, it is limited to what you paid for your floor. Nothing here limits liability for death, personal injury, fraud, or anything else Spanish law says cannot be limited.
Parts of this run on other people’s machines: Stripe takes the payment, Cloudflare serves the page and holds the data. When one of them is down, this is down, and that is outside what we can promise.
12. If it goes wrong because of you
If somebody comes after us over your floor — what you linked to, a name that was not yours to use, a payment you reversed — you cover what that costs us, including reasonable legal fees. We will tell you as soon as it happens and you can take over dealing with it.
13. Law
These terms are governed by Spanish law. If you are a consumer, this does not take away the protection of the mandatory rules of the country you live in, and you can bring a claim there. If you are not a consumer, the courts of Spain deal with anything that comes up.
As a consumer you can also use the EU online dispute resolution platform, though we would much rather you emailed us first and gave us a chance to fix it.
14. The small print
- If a line of this turns out to be unenforceable, the rest still stands.
- Not enforcing something once does not mean giving it up. These terms, the rules panel and what you tick at checkout are the whole agreement.
- We may change these terms — the date at the top says when we last did. Whatever was written here on the day you paid is what governs that payment, unless a change is forced on us by law.
- You cannot hand your side of this agreement to somebody else without asking; we can hand ours over if the site itself ever changes hands, and clause 2 goes with it.
15. Who you are dealing with, and how to reach us
Top Floor is built and run by two people: David (@_dlazaro) and Ismael (@klomoli), from Spain.
hello@topfloor.lol. A person reads it, and answers.